Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated?
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Yes – Pitch Notes operates under a licence from the Malta Gaming Authority and a separate UK Gambling Commission licence. Both regulators require us to meet strict fairness, anti‑money‑laundering and customer‑protection standards, and our licences can be verified on the respective regulator websites.
02 What payment methods can I use to subscribe or deposit at Pitch Notes?
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Pitch Notes accepts Visa and Mastercard, PayPal, Skrill, Neteller, ecoPayz, direct bank transfer, and crypto (BTC, ETH, USDT). Deposits are instant for cards and e‑wallets; crypto deposits are confirmed within a few minutes. Withdrawals use the same method and usually clear within 24 hours for e‑wallets and 3‑5 days for cards.
03 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is postponed, any bets on that market are void and the stake is returned to your account unless the match is rescheduled within 48 hours. For cancellations (e.g., a match abandoned before a result is decided), the market is likewise voided and funds are refunded automatically.
04 What is the difference between free tips and premium predictions on Pitch Notes?
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Free tips give a brief overview of a few fixtures, often with basic odds. Premium predictions are detailed analyses that include team‑form data, tactical breakdowns, expected line‑ups and updated odds, and are only accessible to paid subscribers. Premium picks are refreshed up to kick‑off, while free tips are posted earlier.
05 How can I set deposit limits or self‑exclude myself on Pitch Notes?
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In the ‘Responsible Gambling’ section of your account settings you can set daily, weekly or monthly deposit caps, loss limits or a temporary self‑exclude period. Self‑exclusion locks your account for the chosen time, halts all promotions and prevents any deposits or bets until the period ends.
06 Is my personal and financial information safe with Pitch Notes?
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Pitch Notes uses TLS encryption for all data in transit and stores sensitive details on encrypted servers. Two‑factor authentication (2FA) is required for withdrawals, and we comply with GDPR, never sharing your data with third parties except for payment processing.